HIPPA Privacy Statement
You must read and accept the following to enter our website.
HIPAA Notice of Privacy Practices. THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) to carry out treatment, payment or health care operations (TPO) and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information. ‘Protected health information’ is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services. 1. Uses and Disclosures of Protected Health Information Uses and Disclosures of Protected Health Information Your protected health information may be used and disclosed by your physician, our office staff and others outside of our office that are involved in your care and treatment for the purpose of providing health care services to you, to pay your health care bills, to support the operation of the physician’s practice, and any other use required by law . Treatment: We will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party. For example, we would disclose your protected health information, as necessary, to a home health agency that provides care to you. For example, your protected health information may be provided to a physician to whom you have been referred to ensure that the physician has the necessary information to diagnose or treat you. Payment: Your protected health information will be used, as needed, to obtain payment for your health care services. For example, obtaining approval for a hospital stay may require that your relevant protected health information be disclosed to the health plan to obtain approval for the hospital admission. Healthcare Operations: We may use or disclose, as-needed, your protected health information in order to support the business activities of your physician’s practice. These activities include, but are not limited to, quality assessment activities, employee review activities, training of medical students, licensing, and conducting or arranging for other business activities. For example, we may disclose your protected health information to medical school students that see patients at our office. In addition, we may use a sign-in sheet at the registration desk where you will be asked to sign your name and indicate your physician. We may also call you by name in the waiting room when your physician is ready to see you. We may use or disclose your protected health information, as necessary, to contact you to remind you of your appointment. We may use or disclose your protected health information in the following situations without your authorization. These situations include: as Required By Law, Public Health issues as required by law, Communicable Diseases: Health Oversight: Abuse or Neglect: Food and Drug Administration requirements: Legal Proceedings: Law Enforcement: Coroners, Funeral Directors, and Organ Donation: Research: Criminal Activity: Military Activity and National Security: Workers’ Compensation: Inmates: Required Uses and Disclosures: Under the law, we must make disclosures to you and when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the requirements of Section 164.500. Other Permitted and Required Uses and Disclosures Will Be Made Only With Your Consent, Authorization or Opportunity to Object unless required by law. You may revoke this authorization, at any time, in writing, except to the extent that your physician or the physician’s practice has taken an action in reliance on the use or disclosure indicated in the authorization. Your Rights Following is a statement of your rights with respect to your protected health information. You have the right to inspect and copy your protected health information. Under federal law, however, you may not inspect or copy the following records; psychotherapy notes; information compiled in reasonable anticipation of, or use in, a civil, criminal, or administrative action or proceeding, and protected health information that is subject to law that prohibits access to protected health information. You have the right to request a restriction of your protected health information. This means you may ask us not to use or disclose any part of your protected health information for the purposes of treatment, payment or healthcare operations. You may also request that any part of your protected health information not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Notice of Privacy Practices. Your request must state the specific restriction requested and to whom you want the restriction to apply. Your physician is not required to agree to a restriction that you may request. If physician believes it is in your best interest to permit use and disclosure of your protected health information, your protected health information will not be restricted. You then have the right to use another Healthcare Professional. You have the right to request to receive confidential communications from us by alternative means or at an alternative location. You have the right to obtain a paper copy of this notice from us, upon request, even if you have agreed to accept this notice alternatively i.e. electronically. You may have the right to have your physician amend your protected health information. If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal. You have the right to receive an accounting of certain disclosures we have made, if any, of your protected health information. We reserve the right to change the terms of this notice and will inform you by mail of any changes. You then have the right to object or withdraw as provided in this notice. Complaints You may complain to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated by us. You may file a complaint with us by notifying our privacy contact of your complaint. We will not retaliate against you for filing a complaint. This notice was published and becomes effective on/or before April 14, 2003. We are required by law to maintain the privacy of, and provide individuals with, this notice of our legal duties and privacy practices with respect to protected health information. If you have any objections to this form, please ask to speak with our HIPAA Compliance Officer in person or by phone at our Main Phone Number.
Privacy Policy
At Hearing Solutions, Inc., we are committed to protecting the privacy and security of your personal and health information. We collect only the information necessary to provide healthcare services, schedule appointments, communicate with you regarding your care, process insurance claims, and comply with applicable legal requirements.
We maintain administrative, physical, and technical safeguards designed to protect your information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We also maintain Business Associate Agreements (BAAs) with third-party service providers who may have access to protected health information and who are required to safeguard that information in compliance with HIPAA.
We do not sell, rent, or share your personal or protected health information with third parties for marketing purposes. Information is disclosed only as permitted or required by law, including for treatment, payment, healthcare operations, or with your written authorization.
If you choose to communicate with us by text message, you consent to receiving messages related to appointments, reminders, scheduling, and other healthcare-related communications. Standard message and data rates may apply. You may opt out of text communications at any time by notifying our office.
If you have questions regarding our privacy practices or would like a copy of our Notice of Privacy Practices, please contact our office at (701) 232-2438 or [email protected]
Effective Date: 1/1/26
SMS TEXT MESSAGING TERMS AND PRIVACY DISCLOSURE
By providing your mobile phone number and opting in to receive text messages from Hearing Solutions, Inc., you consent to receive SMS text messages related to our services. These messages may include appointment reminders, scheduling updates, order notifications, information regarding hearing aid products and services, program descriptions, and other practice-related communications.
Message Frequency:
Message frequency may vary. You may receive approximately 2–3 text messages per month, although additional messages may be sent based on your interactions with our office.
Message and Data Rates:
Message and data rates may apply according to your wireless carrier’s plan. Please contact your mobile carrier for details regarding your messaging and data charges.
Privacy and Use of Information:
We respect your privacy. Mobile information, including your phone number and opt-in consent, will not be shared with third parties or affiliates for marketing or promotional purposes. Information collected through our text messaging program is used solely for purposes related to providing services and communications from our practice.
For additional information regarding how we collect, use, and protect your information, please review our Privacy Policy at: https://hearingsolution.net/resources/hippa-privacy-statement/
Opt-Out Instructions:
You may opt out of receiving text messages from us at any time by replying STOP to any text message you receive from our office. After you send the message STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.
Help Instructions:
For assistance with our text messaging program, reply HELP to any message you receive, or contact our office directly at (701) 232-2438 or [email protected]
Carrier Disclaimer
Carriers are not liable for any delayed or undelivered messages.
By opting in to receive text messages from Hearing Solutions, Inc., you acknowledge that you have read and agree to these SMS Text Messaging Terms and Privacy Disclosures.